Winning With AI

S2: EP.02 - Transforming Customer Engagement with AI: A Conversation with Rob Dwyer

In this compelling episode of "Winning with AI," host Josh welcomes Rob Dwyer, the Vice President of Customer Engagement at Happitu. Rob shares his journey from working in the banking industry to becoming a leader in AI-driven customer engagement and conversational analytics. He offers insights into how AI is transforming customer interactions and elevating engagement strategies in today's business landscape.
Rob delves into the evolution of transcription technology, the impact of large language models (LLMs), and the potential of AI in replicating traditional quality assurance functions at scale. He discusses the challenges and opportunities AI presents in customer service, including the ethical considerations and potential job impacts.
The conversation also explores the importance of understanding customer sentiment without relying solely on surveys and how AI tools can provide valuable insights into customer experiences. Rob emphasises the significance of aligning AI implementations with business goals and fostering a supportive company culture.
Tune in to discover how AI is reshaping the future of customer engagement and learn about the practical steps businesses can take to leverage AI technologies for improved customer satisfaction and loyalty.

S2: EP.01 - Navigating the AI Revolution: From Adversity to Advantage with Arias WebsterBerry

In this episode of "Winning with AI," host Josh welcomes the dynamic Arias WebsterBerry, a trailblazer in entrepreneurship, digital marketing, and technology. Arias shares his remarkable journey from starting a dog walking business at age ten to becoming the CEO of WebsterBerry Marketing and Ignite Funnels. He recently launched Ignition AI, aiming to help businesses automate growth in today's challenging economic climate.
Arias delves into his unconventional path to success, overcoming personal adversities and the pivotal moments that shaped his entrepreneurial spirit. With a focus on authenticity and brand voice, he discusses the impact of AI on marketing, the rise of imposters, and the importance of scalability. Arias emphasizes the necessity of establishing a strong brand presence and a reliable lead source to navigate the evolving digital landscape.
Gain insights into how AI is transforming business operations and marketing strategies, and learn from Arias's ambitious mission to empower entrepreneurs to achieve substantial financial milestones. This episode is packed with valuable advice for anyone looking to stay relevant and thrive in the AI-driven future.

EP.34 - Pioneering Human-Level AI with Peter Voss

Welcome to another episode of "Winning with AI." In this exciting instalment, Peter Voss, CEO and Chief Scientist at Aigo.ai, joins us. Peter is on a mission to bring human-level Artificial General Intelligence (AGI) to the world.
In this episode, Peter shares fascinating insights into AGI, including his definition of it and how his company is forging a direct path to achieving it. We delve into recent advancements, such as how Aigo's technology handled a massive peak for a client, replacing 3,000 agents during Valentine's Day.
Peter discusses his journey from an electronics engineer to a software entrepreneur and his passion for creating software that can think, learn, and reason like humans. He explains the crucial differences between narrow AI and AGI and why the latter holds the key to truly intelligent systems.
We also explore the potential applications of AGI in various fields, from personal assistants to revolutionizing healthcare, energy, and more. Peter's vision of a personal, hyper-personalized AI assistant that can help individuals flourish is particularly intriguing.
Join us for an enlightening conversation about the future of AI, the limitations of current models, and the promise of AGI. Discover how Peter Voss and Aigo.ai are paving the way for a new era of intelligent machines.

EP.33 - The Art of Noble Selling with AI featuring Marcus Cauchi

In this episode of "Winning with AI," we are thrilled to host Marcus Cauchi, head coach for Principal Selling with the Ally method, podcast host of the Inquisitor podcast. Marcus dives into his journey of evolving into a selling expert and shares invaluable insights on leveraging AI to streamline sales processes.
Discover how AI helps Marcus identify the anti-ideal customer profile to avoid wasting time on non-ideal prospects. He introduces the concept of the digital twin, a live coach that captures every lesson and strategy, helping salespeople stay on track. Marcus also discusses the genius of asking AI challenging questions to uncover hidden assumptions and improve decision-making.
Learn about the importance of building genuine human relationships in sales, the pitfalls of cold calling, and how to create a reliable, repeatable, scalable system that attracts hot MQLs. Marcus also shares his innovative approach to sales using integrative thinking, biomimicry, and the power of neuroscience to understand and influence buyer behaviour.
Marcus emphasizes the need for a paradigm shift in how salespeople and organizations approach their go-to-market strategies, focusing on empowering buyers to make the right decisions. He also offers practical tips on how to use AI to optimize sales processes, reduce churn, and create long-term partnerships with customers.
This episode is packed with actionable insights and thought-provoking questions that will challenge your current sales strategies and inspire you to adopt new, more effective methods. Don't miss this opportunity to transform your sales approach and become a true ally to your buyers.

EP.32 - Beyond Boundaries: Joshua Wöhle on Revolutionising Learning and Productivity with AI

Welcome to another episode of Winning with AI. Today, we're thrilled to have Joshua Wöhle, CEO and co-founder of Mindstone, join us. Joshua shares his insights on bridging the gap between AI potential and productivity for non-engineers and accelerating humanity's progress by removing barriers to learning.
Joshua discusses practical use cases of AI, including a personalized GPT for movie recommendations and enhancing empathy in professional conversations. He also dives deep into Mindstone's mission to make non-engineers more productive through AI training and integration.
We explore the importance of motivation in learning, how to effectively implement AI in business workflows, and the future of AI innovations. Joshua's expertise offers valuable perspectives on leveraging AI to improve quality and efficiency in various industries.
Don't miss this insightful conversation on how AI can transform your business and personal productivity. Tune in every Thursday for more episodes of Winning with AI.

EP.31 - Revolutionising GTM Strategies: Jonathan Kvarfordt's Journey in AI and Revenue Excellence

Welcome to another episode of Winning with AI. Today, we have the pleasure of speaking with Jonathan Kvarfordt, the founder of Go-to-Market AI Academy and a seasoned Go-to-Market advisor. Jonathan shares his extensive experience in leveraging AI for sales and revenue teams, providing valuable insights into the dynamic world of AI-driven business strategies.
In this episode, Jonathan discusses AI's transformative power, from creating mental models and frameworks to enhancing productivity with custom prompts. He delves into the importance of speed and relevance in AI outputs and how saving and refining prompts can significantly improve efficiency.
Jonathan also sheds light on the inspiration behind Go-to-Market AI Academy and his journey in AI, highlighting the impact of AI on sales and customer success. He explores the emerging trends in AI, the importance of automation, and the potential for AI to revolutionize business operations by enabling faster, more informed decision-making.
Join us for a thought-provoking conversation that explores the future of AI in business, the need for continuous learning, and the potential for AI to enhance human creativity and strategic thinking. Don't miss out on this insightful discussion that could change the way you think about AI and its role in your organization.

EP.30 - Mastering Multifaceted AI Leadership: Insights from Loredana Qvist

In this episode of "Winning with AI," host Joshua is joined by Loredana Qvist, CEO and co-founder of Salestools. Loredana shares her extensive experience in the tech industry and discusses the innovative ways her company leverages AI to transform sales processes.
Loredana explains how Salestools integrates multiple functionalities, from lead generation to personalized outreach, all within a single platform. She delves into the importance of technographics in prospecting and how AI-driven social engagement can significantly improve conversion rates on LinkedIn.
Loredana also touches on Exact Visitor, a tool that identifies website visitors and integrates seamlessly with Sales Tools to provide actionable insights. She highlights the future of AI in sales, emphasizing the role of application-based AI and the importance of being customer-centric.
Throughout the conversation, Loredana offers valuable leadership insights and practical tips for startups navigating the complex landscape of AI-driven sales. Whether you're a sales professional, marketer, or tech enthusiast, this episode is packed with actionable advice and forward-thinking perspectives.

EP.29 - AI & The Future of B2B Marketing with Richard O'Connor

In this episode of "Winning with AI," we are thrilled to welcome Richard O'Connor, CEO of B2B Marketing and a veteran of global media businesses. Richard shares his extensive experience from working with top firms like the Independent Newspaper, UBM, RELX plc and Informa plc, and delves into his current role at B2B Marketing and the Propolis community.
Richard discusses the practical use cases of AI in B2B marketing, emphasizing how AI can save time and improve efficiency in customer briefings, press releases, and video content creation. He also highlights the evolution of B2B marketing over the last decade, noting the increasing importance of data-driven decision-making and the rise of Martech.
We explore the concept of the "commercial marketer," who must be bilingual in the languages of business strategy and marketing. Richard underscores the need for marketers to reclaim their role in business strategy and be more involved in go-to-market processes, product positioning, and pricing.
Richard also shares insights into the future of B2B marketing, the impact of AI on the industry, and how businesses can incorporate the latest technologies to future-proof themselves. He provides actionable steps for B2B leaders to leverage AI effectively and ensure their strategies align with business goals.
Additionally, Richard introduces Propolis, a community-driven platform designed to provide B2B marketers with ongoing access to expertise, peer-to-peer learning, and practical content. He emphasizes the importance of trust and privacy in the age of AI and how Propolis aims to support marketers in navigating these challenges.
Tune in for a deep dive into the transformative power of AI in B2B marketing and gain valuable insights from one of the industry's leading voices.

EP.28 - Get Growing With Social Selling and AI featuring Dean Seddon

Welcome to another episode of Winning with AI. In this episode, we are thrilled to have Dean Seddon, a LinkedIn social selling expert, the CEO of MAVERRIK, and the co-founder of Commenter AI. Dean also authored the book Get Growing, Get Clients, Grow Faster and Spend Less Time Selling. With an impressive track record, Dean shares his journey and expertise in leveraging AI for social selling.
Dean delves into how he uses AI tools like ChatGPT for personal growth and business efficiency. He discusses the significant impact of AI in enhancing sales processes, from analysing stock market reports to creating compelling social media posts. The conversation explores the importance of combining AI with human skills to optimize outreach and engagement on LinkedIn.
Discover how Dean's company, MAVERRIK, evolved to specialize in LinkedIn marketing and learn about innovative tools like Commenter AI, Crystal Knows, and Human Linker that can revolutionize your social selling strategies. Dean emphasizes the importance of understanding the psychology of your prospects and using AI to make smarter, more informed decisions.
Tune in to learn practical tips for integrating AI into your social selling efforts and gain insights into the future trends that could reshape the industry. Whether you're a small business owner or part of a large enterprise, this episode offers valuable advice to help you navigate the ever-evolving landscape of AI in sales.

EP.27 - Shaping a Sustainable Future with AI featuring Michele Wong

In this insightful episode of "Winning with AI", we host the passionate and driven Managing Director of MLW Consultancy,  Michele Wong. Renowned for advocating sustainability and social responsibility, Michele delves into the potential of AI to revolutionise various industries. She takes you on her journey from politicking to infusing sustainability practices into businesses and shows how it aligns with her mission to make sustainability more accessible.
Michele shares her experience with AI tools that offer power-packed productivity and efficiency in her work. However, she also touches upon the ethical implications and risks associated with AI. Notably, she shares her encounter with AI voice cloning and avatars and ponders their impact on businesses and individuals, stressing mindful AI engagement considering governance and ethics.
From how AI can democratize businesses to its role in sustainability, discover Michele's unique viewpoint, which encourages a mindset transformation. Listen for a deeper understanding of how AI could fuel sustainability and social responsibility in your business model and the globe.
With today's shifting business climate, adaptability is critical for survival. This holds for individuals and businesses grappling with AI. Amid AI resistance by some, others have embraced it, recognizing the opportunities it brings.
This episode offers an enlightening journey into business sustainability, its perks, and how AI lends a helping hand in compliance and reporting. The experts highlight realistic ways of addressing environmental and social responsibilities within business structures. They also shed light on simple strategies for small businesses and startups to bolster their sustainability efforts considerably.
Listen for real-life examples of businesses tactfully cutting costs while leaving a positive environmental footprint. Discover why concentrating on environmental consciousness benefits our planet and contributes significantly to business cost reductions.
The episode serves as a guideline for embedding sustainability into business systems, emphasizing the need for transparency and accurate reporting for accountability. It unveils how AI can transform data collection and analytics, offering valuable insights for improved business decisions. Ultimately, the conversation reinforces that sustainability isn't just a boon for our planet but a smart business move.